John R. Marcus 74 Cambridge Drive Grayslake, Illinois 60030 jmarcus@w9dg.com Home: 847-223-5095 Cell: 224-436-3100 DIRECTOR/VP OF INFORMATION TECHNOLOGY P&L / Technical Infrastructure / Applications Development / Telecommunications / E-commerce / Sales / Customer Service / Distribution / Project Management / Web Development Extensive IT Management, strategic business-planning and development, process and procedure improvement, R&D and operations Highly experienced in strategic planning, infrastructure design and implementation and applications development and implementation Foster an environment of high productivity, quality work and team orientation * Infrastructure Design * Microsoft Exchange 2003 * Cisco Routers & Switches * Applications Design * Outlook 2003 * Citrix Server Farms * AS/400 * Data Warehouse * MS Office 97 - 2000 * Windows NT/2000/2003 * SQL / Oracle / MS Access * Phone System Admin * Novell * Active Directory * IT Acquisitions * ERP * OLAP * EDI * CRM * WAN / LAN * TCP/IP * Network Administration * Help Desk * Frame Relay * Web Server & Services * JDEdwards / PeopleSoft * Finance / Accounting * P&L * Operations * Asset Management * Strategic Planning * Staffing * Business Development * Forecasting & Budgeting * ERP Systems * Sales / Marketing Career Highlights * Infrastructure, planning and implementation growing company from 2 employees to 300+ employees * ERP systems implementation, reducing typical twelve month implementation to nine months saving $2MM * Designed and implemented a Sales and Financial data-warehouse utilizing OLAP with Excel pivot tables, providing immediate sales results and financial information to senior executives * Designed and implemented a distribution facility for fifty-million dollars worth of pharmaceutical products, saving company $250K in implementation and $250K annually in operating costs. * Designed new corporate website to allow online purchasing and account management, generating new credit card revenue * Implemented and managed conventional phone systems and managed IP telephony project for a 50% communications savings * Brought in outside funding and new contract accounts to consulting organization, resulting in more than a $50K/yr gain in profits * Evaluated and implemented a business move for corporate operations and pharmaceutical distribution saving more than $100K/yr * Lead teams of up to fifty direct and indirect reports * Chairman of Disaster Recovery committee * Spearheaded effort for Information Technology QA/QC in a CFR 21 Part 11 compliant environment * Installed and trained others on corporate asset program to track assets, allowing for reporting of more than $2MM in additional assets * Designed and implemented an S&H ERP system, Lead 24x7 shop * Corporate franchise management software implementations at 200 franchises across the US * Created savings of $1MM in franchise communications costs, Savings $500K/yr in accounting costs * Negotiated contracts with vendors and customers saving more than 50% of budget Professional Experience Consultant (President) 2004 - Current nCORD Grayslake, Illinois Strategic Planning and Evaluation Sub-Contractor covering other consultants during vacation Assisting Akorn with Disaster Recovery, Backup, VPN and JDEdwards design and planning Sr. Director of IT 1997 – 2004 Akorn, Inc. (Pharmaceuticals) Buffalo Grove, Illinois Chairman of Disaster Recovery Committee Managed a two year validation project compliant with CFR 21 Part 11 Successfully implemented a new JD Edwards OneWorld ERP system Wrote IT SOP’s covering corporate data, manufacturing and packaging systems Responsible for observing FDA and DEA guidelines in dealing with the handling of data Worked closely with executive team to select a new business location and determine a business plan Supervised building contractors and managed a move to a new building Wrote several GMP guidelines for IT practices Implemented a disaster recovery plan for all facilities Managed applications team working with NDA products, generic products and sales data warehouse Managed a technical team responsible for all voice and data related development and problem resolution IT budget of two and a half million dollars while approving all non-production purchases Managed a team of nine others Negotiated deals with vendors Installed and supported a Domino and Lotus Notes E-mail system Migrated to a Microsoft Exchange / Outlook environment Director of Operations 1996 – 1997 S&H Citadel Hillside, Illinois Directed eighteen applications and technical employees in a mid-sized organization in all aspects of IT Responsible for a budget exceeding five million dollars Wrote guidelines for producing quality reports for customers and managing client programs Managed a business conversion from a legacy system to a mid-range unix system Prepared all training materials for our new business system Saved the company two million dollars a year by implementing a new printing system Network Communications Manager 1993 – 1996 Option Care, Inc. (Health Care) Bannockburn, Illinois Managed a project to implement a new data collection system at two hundred franchises, including several women’s health organizations Implemented and trained employees of women’s health franchises on new data systems Responsible for all network communications and operations in an FDA regulated environment Managed five employees and consultants in the planning, implementation and support of a local area network, IBM RISC/6000 system, and Rolm phone system Responsible for an annual budget exceeding $1,800,000.00 Designed and managed a system to connect all systems between two hundred franchises nation-wide Planned and implemented maintenance agreements for major systems Responsible for voice and data cost cutting measures of more than $1,000,000.00 per year Network Manager 1990 – 1993 Fujisawa Pharmaceutical Company Deerfield, Illinois Managed two employees and two consultants in the research and implementation of applications and network projects while maintaining regulatory requirements Planned and implemented a multiple protocol network on time, on budget Successfully increased "up time" to ninety five percent from fifty percent Reduced budget by fifty percent while improving support by three hundred percent Increased network storage by a thousand percent without increasing cost Determined the needs for service contracts Planned and requested funding for network expansion Education PMP Certification Training (Microtrain) 2006 Six Sigma Certification Certification Training (Microtrain) 2006 MBA program - Keller Graduate School 1989-1990 (not yet completed) BS, IT - Northern Illinois University 1986 Additional Computer Programming Courses - Harper College Other Experience Scouting Commissioner 2005-2006 Boy Scout Leader & Cub Scout Leader dual role (100 scouts) 1999 – 2006 Served as Training Chairman for youth and adults Served as Advancement Chairman for youths North Shore Radio Club Technical Director